Who we are

Our website address is: https://applications.aa-wso.org.uk/dir.

The majority of this site is password protected and is a subdomain of https://www.aa-wso.org.uk (AA-Bristol website)

The owners are Avon Inter-Groups of Alcoholics Anonymous.

The web hosting account is in the name of: Western Service Office.

Contact: 01179265926

Email: admin@aa-wso.org.uk

What personal data we collect and why we collect it

Registration for a User Name & Password to access this website is collected and stored on a database, linked to the site.

Registration is by an online form that collects the data and alerts the webmaster to a new registration.

There is a GDPR acceptance option, at the foot of the form, that asks permission that the submitted data may be stored and used solely for administration of the website, and the users access to the site..

This User can change the password, but not the username.

Delete their data and account.

We collect the following:

First Name & Initial

Service Role (this determines the access permissions)

Email Address (may be a personal address)

Password is generated by a software plugin, and can be changed by the user, once registration is validated.

This information is sent to the User via the email address provided, the account is then validated and activated by the Website Administrator, currently this is the electronic communications officer or a member of the eclo sub committee.

Violations of the use of this site, or any of the data displayed on it, may result in the account being deactivated..


All images displayed on the site are royalty free

Contact forms

Contact forms are provided by a software plugin, the information collected is transient and not stored on the website or associated database. Once the completed form is submitted to the Administrator the data no longer exists on the website. The appropriate action is taken by Admin, in accordance with the Members request, and an email confirmation is sent to the Member concerned.


If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

There is no embedded content from other websites, displayed on this site.

There are however, iFrames that display embedded content that is integral with the site.

We also use a Google api key that permits us to embed active maps.


This site is not directly listed on Google or any other SEO engine so analytical data is unavailable.

The website is for Members who do Service in AA, analysis is not required.

We have requested that SEO page searches be switched off, however, at this time we cannot enforce that request.

Who we share your data with

We do not share the data of Users to this site with anyone, however, there is content displaying Members information, for use by Telephone Responders, and some of these Members may also have login accounts to this site.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

We do not send your data to anywhere other than to yourself for account verification.

Your contact information

your contact Information is stored on the website associated database.

How we protect your data

All transmissions and communications with this site are end to end encrypted using an SSL certificate.

Usernames and passwords are stored encrypted on the web hosting site’s Database.

Live Connection to the web database is by a secure gateway and private key.

What data breach procedures we have in place

The web hosting company provides a ‘hack alert’ monitor that will shut the site down on detection of a data breach.

The Organisation ‘Cloudflare’ monitors the site for malicious intrusion and alerts us.

If a virus or other malicious attack is suspected a full restore is carried out.

What third parties we receive data from


What automated decision making and/or profiling we do with user data

The user name and password software automatically detects who is logged onto the site and which pages it has permissions to view.

Industry regulatory disclosure requirements

The domain: aa-wso.org.uk & subdomain applications.aa-wso.org.uk and the alternative domain aa-bristol.org are all registered with the web domain authorities in the name: Western Service Office – the address is that of the current ECLO.

This disclosure data, is reviewed by the website host and the web authorities on a change of circumstance.

The email server is registered in the same way.

The policy covers this website

For the security policy that deals with the wider issues of protecting Members Personal data on ‘step twelve service documents’

please visit our main site: AA Bristol Privacy Policy

AA – Bristol 2018